Client support

Data security

Trust is at the centre of UAC's relationships with all its customers and data security is a top priority.

¿Û¿Û´«Ã½complies with the Privacy Act 1988 and has a dedicated Privacy Officer. Read UAC's Privacy Policy.

¿Û¿Û´«Ã½applies the latest security controls, data classification and processes to protect ¿Û¿Û´«Ã½data.

Data governance

Data governance sets rules and expectations for the collection, use and protection of ¿Û¿Û´«Ã½data.

UAC’s data governance practices include:

  • implementing data management policies relevant for UAC’s business and its regulatory and contractual obligations
  • measuring data usability, availability and integrity
  • complying with its own policies, contractual obligations and ownership rights
  • reporting the status and performance of its data management practices, and communicating this to its customers and business partners
  • auditing data management processes and practices, including penetration testing schedules and outcomes remediation.

¿Û¿Û´«Ã½has the following governance forums to discuss and assure effective management of ¿Û¿Û´«Ã½data:

  • The Change Assessment Board ensures that software and infrastructure changes are properly tested and implemented without errors or scheduling conflicts.
  • The Data Governance Council discusses data management performance reporting, issues resolution and future directions for management practice.

ISO certification

¿Û¿Û´«Ã½has been accredited to , an internationally accepted standard of information security practices.

This certification recognises that ¿Û¿Û´«Ã½uses best-practice protection and handling of all its data.